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London's leading provider of government funded Employment, Skills, Youth and Enterprise programmes

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PREVISTA

Formed in 1996, Prevista’s ethos is to support every learner, young person, entrepreneur and delivery partner in achieving their maximum potential and ensure that success is sustainable.

Prevista delivers government funded services across four key strands: Employment, Skills, Youth Provision and Enterprise. Through this broad portfolio of funding we support people of all ages, from a young person at risk of leaving education to adults achieving Level 5 qualifications whilst in work through to entrepreneurs seeking to grow their business.

We deliver services to all sections of society and are expert at tailoring services to the needs of particular client groups.

A 2015 Skills Funding Agency survey revealed 97% of learners would recommend Prevista to a friend or colleague.

Prevista is an Ofsted Grade 2 organisation with the following quality marks: Merlin, Matrix, Investors in People Gold, ISO9001:2015, ISO27001:2013 and Customer First Standard.

QUALITY & AWARDS

Prevista has a range of external quality accreditations demonstrating our commitment to our staff and customers and the robustness of our quality systems.

Further information

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Prevista Customer Charter

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TEAM SUCCESS STORIES

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Fatema Begum – Claims Officer to Claims Team Leader

Fatema Begum joined Prevista in 2014 as a Claims Officer. After a short period away from the company, Fatema returned to take a newly created Claims Team Leader role, with responsibility for overseeing Prevista’s team of Claims Officers.

Q: Please describe your career development before you joined Prevista.

Before Prevista, I was in full time education in the University of Greenwich studying for a BA Hons degree in Business Management. Having graduated in July 2013 with a 2.1, I was looking to take on an exciting opportunity to further my career.  I spent the next few months looking for an exciting opportunity and during this period I decided to do voluntary tutoring.

Q: What was your original role at Prevista?

A: In March 2014 I had an interview with Prevista and successfully joined as a Claims Officer with responsibility for compiling evidence to be sent to Prevista’s government funders in order for the company to be paid for finding people sustained employment.

Q: Why did you decide to join Prevista?

A: The reason why I originally decided to join Prevista and why I decided to return was because of the professional and personal growth made possible within the organisation.  Prevista has a diverse and friendly workforce and ensures everyone is welcomed.

Q: What promotions and/or increases in responsibility have you achieved during your time at Prevista?

I now have increased responsibilities including managing the claims team to ensure claims are submitted on time and without errors and ensuring the business has accurate, relevant and timely management information across all contracts in order to successfully achieve financial and delivery performance targets.

Q: How has the Prevista culture helped you to develop?

A: Overall Prevista has enabled me to develop further through taking on this challenging role. The employees of Prevista are very friendly and supportive. I look forward to developing further within the organisation.

 

Roland Clark – Trainee to Claims Officer

Following a period of unemployment, Roland Clark joined Prevista in 2015 on a work experience placement. After demonstrating his ability and commitment he was offered a role as a trainee Claims Officer. In his year at the company Roland has been promoted to Claims Officer and has also taken responsibility for a number of other administrative roles across the company.

Q: Please describe your career development before you joined Prevista.

A: After a period of unemployment I was referred by Jobcentre Plus to Prevista’s Work Programme Completers provision, which included work experience activities and supported jobsearch. Prevista decided to offer me a work placement at their own offices. After my one month placement ended I was offered a full time job as a trainee Claims Officer.

Q: What was your original role at Prevista?

A: I joined as a trainee Claims Officer, supporting the claims team to complete the relevant paperwork in order for Prevista to be paid by the government for the delivery of the Work Programme Completers contract, the same contract that I was previously a participant on.

Q: Why did you decide to join Prevista?

A: I enjoyed my 4 week work placement at Prevista and could sense that this was an organisation that was willing to support me to develop my skills and experience after a period of unemployment.

Q: What promotions and/or increases in responsibility have you achieved during your time at Prevista?

A: I have developed my Claims Officer responsibilities and have been given responsibility for the paperwork on more complex contracts. Additionally, I spent a couple of months in a Business Navigator role, supporting Prevista’s Business Navigator service in the Coast to Capita region. I also currently track in-house apprenticeships and chase up and report errors, as well as tracking the progress of all apprentices on Prevista’s books.

Q: How has the Prevista culture helped you to develop?

A: Prevista is an SME so it is easy to work between departments as every face is familiar. Also it allows for a fast-tracking of skills as smaller teams are more agile in changing their responsibilities and processes. This  means you can take on more and different roles as the situation demands. For example, my period working as a Business Navigator enabled me to develop experience in reaching out to businesses via social media and cold calling.

Karly Lattimore – Assessor/Verifer to Head of Skills & Quality

Karly Lattimore joined Prevista in 2011 as an Assessor/Verifier. After a series of promotions Karly is now our Head of Skills & Quality, with overall responsibility Apprenticeship delivery as well as  quality and compliance across all Prevista’s contracts. We asked Karly how working for Prevista helped her progress in her career.

Q: Please describe your career development before you joined Prevista.

A: I initially got into education and training by teaching in-house food manufacture, health and safety and food hygiene qualifications in my role as Production Manager for a food manufacturing business. I quickly realised I had a passion for helping others to develop and therefore moved to teaching and assessing in 2007 at a College where I gained my assessors, verifiers and teaching qualification.

Q: What was your original role at Prevista?

A: I joined Prevista as an Assessor/Verifier in June 2011 delivering apprenticeships in Management, Business Administration and Customer Service as well as acting as the internal quality assurer.

Q: Why did you decide to join Prevista?

A: In June 2011 I decided that I wanted to move to London from where I am originally from up north. Prevista was my first and only interview in London and I was excited to join because even from the interview I could sense that Prevista would be an organisation where I could grow personally and professionally.

Q: What promotions and/or increases in responsibility have you achieved during your time at Prevista?

I was an Assessor/Verifier for a year and, as the team grew and more Assessors were recruited, I developed naturally into a Team Leader position which was made official in March 2013. I was responsible for the caseload management and the day to day management of all Assessors. In September 2015, I earned a promotion to Quality Manager, my new responsibilities included ensuring the quality of Apprenticeship provision is maintained in line with Ofsted requirements. Quickly this role became inclusive of the quality of provision for all contracts that Prevista hold. My most recent promotion is to Head of Skills & Quality, from June 2016 where I now have full responsibility and accountability for all operational matters relating to Quality including Ofsted, Matrix, Merlin and Awarding Bodies.

Q: What qualifications have you gained while at Prevista?

A: I have gained qualifications in Information, Advice & Guidance and a Level 7 Diploma in Strategic Leadership and Management.

Q: How has the Prevista culture helped you to develop?

A: Prevista has helped me develop massively. This is due to the nature of the business, as a smaller organisation nothing is hidden, there is a culture of sharing information and knowledge about all areas of the business which has enabled me to get a much better understanding of the sector in which I work as a whole. I have been lucky in that the managers I have worked with challenged me to solve problems, be innovative and take accountability. Without this I would still be following rather than leading and being able to make a mark on the business.

Q: Is there any key message you would like to get across to potential recruits?

Everyone has the opportunity to progress within their role and are encouraged to do so. Support is in place to aid development of staff, with commitment and hard work you will definitely achieve and progress here.

 

Salik Miah – Claims Officer to Head of Operations

Salik Miah joined Prevista in 2012 as a Claims Officer, after a series of promotions and increases in responsibility, Salik is now our Operations Manager, taking responsibility for management information, claims and performance of our delivery partners and leading a team of 7.

Q: Please describe your career development before you joined Prevista.

A: I spent several years working in administration and compliance for a number of Welfare to Work companies. During this time I also gained operational and audit experience, ensuring performance was delivered within the rules laid down by funders.

Q: What was your original role at Prevista?

A: My original role was as a Claims Officer, compiling compliant evidence to submit to funders, ensuring paperwork was of the highest quality and ensuring we achieved and maintained our quality kite marks.

Q: What promotions and / or increases in responsibility have you achieved while at Prevista?

A: I was promoted to Head of Management Information and Claims taking responsibility for the team of Claims Officers and implementing new processes to maximise the compliance of our paperwork through the strengthening of the internal auditing of paperwork before it is sent to funders. In addition to this role, I now lead the team of Supply Chain Managers and have responsibility for overseeing the performance of our delivery partners.

Q: Why did you decide to join Prevista?

A: The main attraction was the amazing success of the business development function which consistently punched above its weight to win contract value in competition with larger prime organisations.

Q: How has the Prevista culture helped you to develop?

A: Prevista has invested heavily in the development of all its staff to further develop strengths and focus staff to be able to see the potential and then raise the bar of performance across all functions.

Q: Is there any key message you would like to get across to potential recruits?

A: Prevista staff and the relationships they hold with partners is the key to promoting Prevista values. We must set the highest standards, follow them ourselves and invite our partners to do the same.

 

Mark Sargeant – Business Development Manager to Business Development Director

Mark Sargeant joined Prevista in 2011 as Business Development Manager, after a series of promotions, Mark is now our Business Development Director and a member of our Senior Management Team.

Q: Please describe your career development before you joined Prevista.

A: I worked at the Youth Justice Board as an IT Consultant for six years before moving into the Welfare to Work industry with a role in the Business Development Team at Reed in Partnership.

Q: What was your original role at Prevista?

A: I joined as Business Development and Partnerships Manager in January 2012, responsible for writing tender responses and developing strategic and operational relationships with key stakeholders and delivery partners across London.

Q: Why did you decide to join Prevista?

A: I joined Prevista after spending 18 months at a large Prime organisation. I wanted to join Prevista as I thought that it would enable me to develop both professionally and personally. A smaller organisation would enable me to commit to additional responsibilities and be more readily accountable for my performance. I saw the opportunity to gain reward and recognition for my work immediately.

Q: What promotions and/or increases in responsibility have you achieved during your time at Prevista?

A: I was promoted to Head of Business Development and Partnerships in March 2014, and in 2016 I was further promoted to the role of Director of Business Development, Partnerships and Marketing. I now directly report to our Board of Directors and am a key member of the Executive Team, driving the organisation’s Marketing & Communications plan/policy/strategies, mobilisation of new contracts and ensuring we maintain our DWP Merlin Accreditation for supply chain excellence.

Q: How has the Prevista culture helped you to develop?

A: Prevista culture enables staff to take individual responsibility for their actions, allows individual talent to flourish and supports staff to design their own objectives, enabling them to develop through taking on new, varied and challenging roles. Colleagues are very supportive and helpful, enabling each of us to deliver on our own commitment, which is hugely helpful in producing positive results. Being a small organisation enables a culture of supporting each other to develop.

Q: Is there any key message you would like to get across to potential recruits?

A: Prevista has a very strong track record for developing staff who show commitment. This has enabled them to gain promotions and responsibility in short periods of time with justified rewards and recognition.

Darell Fraser – IT Apprentice to IT Manager

Darell Fraser joined Prevista in 2011 as a junior IT apprentice after taking part in Prevista’s highly successful Future Jobs Fund – a government programme aimed at giving young people opportunities to break into the labour market. After a series of promotions and increases in responsibility, Darell is now our IT Manager overseeing IT systems across Prevista and our delivery partners.

Q: Please describe your career development before you joined Prevista

A: Prevista was my very first IT support role, I was previously working in retail and completing my national diploma in systems support.

Q: What was your original role at Prevista?

A: I joined Prevista in January 2011 as a junior IT apprentice via the Future Jobs Fund scheme. My role was to shadow my then manager and troubleshoot minor IT issues.

Q: Why did you decide to join Prevista?

A: I joined the company because Prevista were giving young people the opportunity to experience the corporate world; I felt it was a great stepping stone to gain knowledge and experience in my chosen field and I could tell from the beginning that if I worked hard there would be plenty of progression opportunities.

Q: What promotions and/or increases in responsibility have you achieved during your time at Prevista?

I started as an IT apprentice, then moved onto an administrator role before becoming the IT Manager, heading up Prevista’s IT department. My responsibilities now include maintenance and continuous improvement of the company’s IT infrastructure, developing & maintaining the company IT systems, software & databases, writing & implementing IT policies & procedures, implementing new technologies, performing routine audits of systems & software.

Q: How has the Prevista culture helped you to develop?

A: Prevista culture enables staff to engage with one another resulting in everyone participating in all areas of the business, not just their own area. Being a smaller organisation allows staff to have constant contact with each other, everyone is approachable from the Managing Director downwards. This enables us to constantly learn from each other and develop.

 

 

 

Alison Raphael – Project Manager to Head of HR & Lead Auditor

Alison Raphael joined Prevista in 2005 as a Project Manager. After a series of promotions and increases in responsibility, Alison is now our Head of Human Resources and Lead Auditor.

Q: Please describe your career development before you joined Prevista.

A: Prior to joining Prevista, I spent a decade at the London East Training & Enterprise Council, where I worked across Administration and Customer Service roles including leading a team of Information Officers in providing job support and careers guidance to the public. This is where I gained my NVQ Level 4 in Management.

Q: What was your original role at Prevista?

A: I joined Prevista in 2005 as a Project Manager and was swiftly promoted to Senior Project Manager responsible for ESF delivery. In 2007 I received another promotion, this time to Quality Manager; my new role was to maintain and improve quality and compliance systems and lead on quality kite mark accreditation – during this period I gained my certifications in ISO9001, ISO27001, CIEH and ISOH.

Q: Why did you decide to join Prevista?

A: I was keen to stay connected to the sector where my career started and where I was given an opportunity to develop. I was approached by an ex-colleague to join Prevista and jumped at the chance to join what I saw as a vibrant, forward thinking organisation.

Q: What promotions and/or increases in responsibility have you achieved during your time at Prevista?

A: Following a successful period as Quality Manager I was promoted to Lead Auditor with responsibility for overseeing due diligence of delivery partners and internal and external compliance checks. Further responsibilities led me in the direction of supporting the Human Resource Department and I was given the opportunity to undertake a Diploma in HR in Management. In addition to my auditing responsibilities, I now manage the HR function taking responsibility for recruitment, learning & development and performance management across the company. With this duel role I am now the Head of HR & Lead Auditor.

Q: What qualifications have you achieved while at Prevista?

A: CQI certifications in ISO9001 & ISO27001, CIEH & ISOH certifications, LSIS Level 5 Quality Champion and CIPD Level 5 Diploma in HR in Management.

Q: How has the Prevista culture helped you to develop?

A: The culture at Prevista motivates me to take full accountability for my responsibilities. As a champion of the Prevista culture across the business, I am able to make a difference and encourage my colleagues to further challenge themselves to exceed their performance targets and develop personally and professionally.

Q: Is there any key message you would like to get across to potential recruits?

A: As one of the longest serving staff members, you may ask why I am still here. The answer to that is……. I have had many varied roles at Prevista which has made my 11 years of employment interesting, challenging and rewarding, I have also seen my colleagues grow and I would like to think I have contributed to that. The people of Prevista keeps the culture alive, that’s why I am here!

 

 

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