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Cleaning & Support Services Level 2

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Our Cleaning and Support Services intermediate apprenticeship lasts approximately 13 months. During the apprenticeship the learner completes practical on-the-job training to get real experience and improve their skills. Learners also study the underpinning theory behind their job role to help them understand their job, resulting in increased motivation, ambition and productivity.

Designed with the help of employers, this apprenticeship is constructed to help attract new people into the sector and to upskill the existing workforce. Potential job roles could include anything from Passenger Transport Cleaner, Caretaker to Street Cleansing Operative and Specialist Carpet and Flooring Cleaner.

Once the apprenticeship has been achieved, the learner has the opportunity to advance to further education and qualifications, such as a Cleaning Supervision level 3 apprenticeship or a Team Leading apprenticeship. This helps them to progress their career to cleaning supervisory roles and helps employers to cost-effectively build a competent qualified workforce.

Composition of the qualification

During the level 2 apprenticeship learners complete the following qualifications:

  • Level 2 NVQ Diploma Cleaning and Support Services
  • Level 2 Certificate in Cleaning and Support Services
  • Level 1 Functional Skills

The diploma is built from a selection of mandatory and optional units. Prevista works alongside the learner and employer to ensure the right units are selected for the individual and their job role, maximising the positive impact for both the learner and employer.

Mandatory units include:

  • Communicate effectively in the workplace
  • Develop yourself in the job role
  • Reduce risks to health and safety in the workplace

Optional units include:

  • Clean high risk areas
  • Carry out maintenance and minor repairs
  • Clean, maintain and protect semi-hard and hard floors

Entry requirements

There are no specific entry requirements. However, the learner must have a basic level of English and Maths and not be qualified to degree level or equivalent.

This qualification is suitable for learners aged 16 years and above.

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