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Salik Miah – Claims Officer to Head of Operations

Salik Miah joined Prevista in 2012 as a Claims Officer, after a series of promotions and increases in responsibility, Salik is now our Operations Manager, taking responsibility for management information, claims and performance of our delivery partners and leading a team of 7.

Q: Please describe your career development before you joined Prevista.

A: I spent several years working in administration and compliance for a number of Welfare to Work companies. During this time I also gained operational and audit experience, ensuring performance was delivered within the rules laid down by funders.

Q: What was your original role at Prevista?

A: My original role was as a Claims Officer, compiling compliant evidence to submit to funders, ensuring paperwork was of the highest quality and ensuring we achieved and maintained our quality kite marks.

Q: What promotions and / or increases in responsibility have you achieved while at Prevista?

A: I was promoted to Head of Management Information and Claims taking responsibility for the team of Claims Officers and implementing new processes to maximise the compliance of our paperwork through the strengthening of the internal auditing of paperwork before it is sent to funders. In addition to this role, I now lead the team of Supply Chain Managers and have responsibility for overseeing the performance of our delivery partners.

Q: Why did you decide to join Prevista?

A: The main attraction was the amazing success of the business development function which consistently punched above its weight to win contract value in competition with larger prime organisations.

Q: How has the Prevista culture helped you to develop?

A: Prevista has invested heavily in the development of all its staff to further develop strengths and focus staff to be able to see the potential and then raise the bar of performance across all functions.

Q: Is there any key message you would like to get across to potential recruits?

A: Prevista staff and the relationships they hold with partners is the key to promoting Prevista values. We must set the highest standards, follow them ourselves and invite our partners to do the same.

 

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