Success Story - ASM Mufid-ur

Tell us about you

I started the course in 2018 and had problems

with my reading and writing. I was not able to

complete my assignments as agreed by my

assessor. I was also very shy in participating

during the group sessions with my colleagues.

I struggled to attend sessions due to childcare

issues. My assessor called me aside and asked

what was holding me back, and because I

trust her I was able to tell her my weaknesses.

She suggested meeting me separately from

my colleagues who were on the programme.

She also suggested that I read a book every

week to improve on my speaking and

listening skills as well as writing and

punctuations. One of my biggest fears was the

maths and English test I was to do.


HOW WERE YOU FEARS OVERCOME?

My tutor agreed that I could have 1-2-1 sessions

and I improved on my attendance. She was very

supportive with childcare arrangements. I

bought reading books and was directed. This

improved my speaking, listening and writing

skills and I am now able to pronounce big

words with confidence. My assessor has been a

great support to me. She gave me the chance

to have professional discussions and catch up

with all my outstanding assignments. She

motivated me everyday and checked on my

well-being. I was able to practice my maths and

English by using the BKSB and past question

papers. I sat for the test and passed. This has

built my confidence because something that I

was afraid of, I have been able to conquer

because of her support.



WHAT HAVE YOU ACHIEVED?

I have completed the Care Leadership and

Management level 5 course and I am waiting for

my certificate. I have maths and English Level 2.

I have been able to put the knowledge and

understanding from my training into my work

practice. This course has helped me a lot and it

has opened new doors for me.


WHERE ARE YOU NOW?

I am now managing Angel care Agency. I have

gained so much confidence and am able to speak

without looking at my shoulders.



ANYTHING TO ADD?

My Assessor has been my rock during this course.

She is a god send because without her, I would

not have been able to reach where I am today. I

will recommend her to anyone who wants to do

the care leadership and management course. She

will go any length to make sure that her learner

has reached their aim. Thank you Baaba for your

hard work.

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