There are no specific entry requirements however learners should have a minimum of level two in literacy and numeracy or equivalent.

Our funding for this qualification is suitable for learners of 18 years of age and above.

Successful learners can progress to other qualifications such as: 

TQUK Level 2 Diploma in Customer Service

TQUK Level 3 Certificate in Principles of Customer Service

TQUK Level 3 Diploma in Customer Service

The knowledge gained can also be applied in other sectors such as:

• Travel and Tourism
• Sport, Leisure and Recreation
• Retail
• Health and Social Care
• Public services

Start

Any time before registration end date.

Applications Close

31st July 2024

If you would like information on how to register please use the form at the bottom of this page.

This qualification is delivered using the online learning platform EQUAL.

You will have access to:

• Individual learner dashboard and portfolio

Computing requirements

You will need access to the internet and a desktop or laptop computer with an up-to-date version of Windows (10 or 11), or macOS (11 'Big Sur' or higher).

Functionality may be limited on mobile devices.

If you have a disability

The course is conducted in an online format and utilises a range of digital resources. If you require specific hardware or software to facilitate your computer or internet usage, we recommend reaching out to us for assistance tailored to your requirements.

Prevista is an equal opportunities provider and strives to make eduction available to all no matter your background.